NOC

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HashRoot network operations center is a network monitoring and control, or network management, is exercised over a computer. HashRoot NOCs analyze problems, perform troubleshooting, communicate with site technicians and other NOCs, and track problems through resolution. When necessary, NOCs escalate problems to the appropriate stakeholders. For severe conditions that are impossible to anticipate, such as a power failure or a cut optical fiber cable, NOCs have procedures in place to immediately contact technicians to remedy the problem.

Our NOC engineer has several duties in order to ensure the smooth running of the network. They deal with things such as DDoS Attacks, power outages, network failures, and routing black holes. There are of course the basic roles, such as remote hands, support, configuration of hardware (such as firewalls and routers, purchased by a client). Our NOC engineers also have to ensure the core network is stable. This can be done by configuring hardware in a way that makes the network more secure, but still has optimal performance. NOC engineers are also responsible for monitoring activity, such as network usage, temperatures etc. They would also have to install equipment, such as KVMs, rack installation, IP-PDU setup, running cabling. The majority of NOC engineers is also on call and has a 5-6 day rotation, working different shifts.